Privacy Policy

Maison Masjid Canada (MMC) is a Canadian charitable organization based in Montreal, Quebec. Our work includes charitable, religious, humanitarian, and community-based initiatives such as Zakat, Sadaqah, food assistance, water aid, education support, food bank initiatives, emergency relief, newcomer and refugee support, and other programs that serve vulnerable communities.

For privacy-related questions, requests, or complaints, you may contact us at:

This Privacy Policy applies to personal information collected by MMC through:

• Our websites and online forms;
• Donation, fundraising, and campaign pages;
• Zakat, Sadaqah, Sadaqah Jariyah, and other giving-related services;
• Program, volunteer, event, and community-support registrations;
• Email, phone, social media, and other communications with MMC;
• Digital tools, analytics, cookies, and similar technologies used on our website.

This Policy does not apply to websites, platforms, or services operated by third parties, even if they are linked from our website.

MMC collects only the personal information that is reasonably necessary for the purposes identified in this Policy or at the time of collection.

Depending on how you interact with us, we may collect the following types of information:

MMC may use personal information for the following purposes:

• To process donations and issue charitable tax receipts;
• To administer Zakat, Sadaqah, Sadaqah Jariyah, emergency relief, food aid, water aid, education, food bank, and other charitable programs;
• To respond to inquiries, requests, applications, or messages;
• To communicate with donors, volunteers, beneficiaries, and community members;
• To send updates, newsletters, appeals, campaign information, and event information, where permitted;
• To manage volunteer, event, program, and community-support participation;
• To maintain donor, accounting, tax, audit, and compliance records;
• To improve our website, campaigns, communications, and services;
• To protect the security and integrity of our website, systems, donations, and operations;
• To prevent fraud, misuse, or unauthorized activity;
• To meet legal, regulatory, charitable, tax, accounting, and governance obligations.

MMC does not sell personal information. MMC does not sell, rent, or trade donor lists, member lists, fundraising lists, or personal information.

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law.

Consent may be express, such as when you submit a form, make a donation, register for a program, or subscribe to communications. Consent may also be implied where it is reasonable in the circumstances, such as when you contact us and provide information necessary for us to respond.

You may withdraw your consent at any time, subject to legal, contractual, charitable, tax, accounting, or operational restrictions. Withdrawing consent may affect our ability to provide certain services, process donations, issue receipts, or respond to requests.

To withdraw consent or update your communication preferences, please contact us at info@masjidcanada.org.

Our website may use cookies, analytics tools, pixels, tags, or similar technologies to:

• Make the website function properly;
• Remember preferences;
• Understand how visitors use the website;
• Improve user experience;
• Measure campaign performance;
• Help protect the website from abuse or security threats.

You may adjust your browser settings to refuse or disable cookies. However, some website features may not function properly if cookies are disabled.

Third-party services, such as analytics providers, embedded media platforms, social media platforms, donation platforms, or payment processors, may also use cookies or similar technologies according to their own privacy policies.

MMC may use trusted third-party service providers to help us operate our website, process donations, manage communications, maintain records, provide technology services, host data, conduct analytics, support accounting, or deliver programs.

These providers may include:

• Donation and payment processors;
• Website hosting and maintenance providers;
• Email and newsletter platforms;
• Donor management or CRM systems;
• Accounting, audit, legal, or compliance service providers;
• Analytics and security providers;
• Social media and communication platforms.

We provide service providers only with the information reasonably necessary for them to perform their services. Where appropriate, we require them to protect personal information and use it only for the purposes for which it was provided.

When you use a third-party donation page, payment platform, social media platform, or external website linked from our website, that third party may collect and process your information under its own privacy policy. MMC is not responsible for the privacy practices of third-party websites or services.

MMC may disclose personal information only where necessary and appropriate, including:

• To service providers supporting our operations;
• To payment processors and financial institutions to process donations;
• To professional advisors such as accountants, auditors, lawyers, or consultants;
• To government, regulatory, tax, law-enforcement, or charitable authorities where required or permitted by law;
• To respond to a legal process, court order, investigation, or compliance obligation;
• To protect the rights, safety, security, property, or operations of MMC, our community, or others;
• With your consent.

We do not disclose personal information for unrelated purposes without consent unless permitted or required by law.

MMC is based in Quebec, Canada. Some of our service providers may store or process personal information outside Quebec or outside Canada.

When personal information is transferred or processed outside Quebec or Canada, it may be subject to the laws of the jurisdiction where it is stored or processed. Where required, MMC takes reasonable steps to assess privacy risks and uses contractual, organizational, and technical safeguards to protect personal information.

MMC uses reasonable physical, administrative, and technical safeguards to protect personal information against unauthorized access, use, disclosure, loss, theft, alteration, or destruction.

These safeguards may include:

• Secure website connections where appropriate;
• Restricted access to personal information;
• Password-protected systems;
• Staff and volunteer confidentiality practices;
• Use of reputable service providers;
• Reasonable recordkeeping and retention controls;
• Security monitoring and fraud-prevention measures.

No method of transmission or storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

MMC retains personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide services, to maintain donor and program records, to comply with legal, tax, accounting, charitable, audit, and regulatory obligations, and to resolve disputes or enforce agreements.

When personal information is no longer required, MMC will take reasonable steps to securely delete, destroy, anonymize, or archive it in accordance with applicable requirements and organizational practices.

Subject to applicable law, you may have the right to:

• Request access to personal information MMC holds about you;
• Request correction of inaccurate or incomplete personal information;
• Withdraw consent where processing is based on consent;
• Ask questions about how your personal information is collected, used, disclosed, stored, or protected;
• Submit a privacy complaint.

To make a request, please contact us at info@masjidcanada.org.

We may need to verify your identity before responding to a request. In some circumstances, access or correction may be limited by law, confidentiality obligations, security concerns, or the rights of other individuals.

If MMC becomes aware of a confidentiality incident involving personal information, we will take reasonable steps to reduce the risk of harm and prevent similar incidents from recurring.

Where required by applicable law, MMC will notify affected individuals and the appropriate privacy authority.

MMC’s website is intended for a general audience. We do not knowingly collect personal information from children except where necessary for a program, donation, event, application, or service, and where appropriate consent has been obtained from a parent, guardian, or person with legal authority.

If you believe a child has provided personal information to MMC without appropriate consent, please contact us.

MMC may send emails about donations, receipts, campaigns, programs, events, volunteer opportunities, organizational updates, and community initiatives.

You may unsubscribe from promotional or newsletter-style communications by using the unsubscribe option where available or by contacting us at info@masjidcanada.org.

Even if you unsubscribe from promotional communications, we may still send administrative or transactional messages, such as donation confirmations, receipts, program-related notices, or responses to inquiries.

Our website may include links to third-party websites, donation platforms, payment processors, social media pages, embedded content, or external services.

This Privacy Policy applies only to MMC’s own website and activities. We encourage you to review the privacy policies of any third-party websites or services you use.

MMC may update this Privacy Policy from time to time to reflect changes in our practices, website, programs, legal obligations, or operational needs.

When we update this Policy, we will revise the “Last updated” date above. Your continued use of our website or services after an update means you acknowledge the revised Policy.

For questions, privacy requests, complaints, or concerns about this Privacy Policy or MMC’s handling of personal information, please contact:

Go to the contact section